Privacy Policy

At Your Home Service will safeguard the confidentiality and security of the information we obtain from you. This notice describes our privacy policy as it relates to the collection, protection and disclosure of such information resulting from our services with you. This privacy policy was last updated November 12th, 2018.

Collection of Information

At Your Home Service will collect personal information (information which can be used to identify an individual) such as:

  • Your name

  • Contact information (such as email, phone number, and mailing address)

  • Credit card number

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How we use Personal Information

At Your Home Service uses the above information to only for business purposes. These business purposes include:

  • payment of service appointments

  • payment of service contracts

  • payment of home improvement contracts

  • remind you of service appointments

  • contact you about expiring contracts

  • send you invoices

  • deliver thank-you emails

  • promote deals and service offers

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How we share Personal Information

At Your Home Service will only share Personal Information collected over the phone as described in this policy, unless we provide you with choices. Specifically, we may share your Personal Information:

  • with your consent

  • with companies and vendors that help us to operate our business by providing secure payment processing, text reminders, email delivery, and other similar services

  • to comply with law or other legal obligations such as responding to subpoenas, including laws and other legal obligations outside your country of residence

  • to protect our rights, operations or property, or that of our users

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Your choices

You can choose not to provide us Personal Information over the phone. However, if the information requested is not identified as optional and you choose to not provide required Personal Information, then you may not be able to complete purchase of our product and/or services.

You can opt out of receiving promotional email from us by following the unsubscribe link in those email messages.

How we protect your Personal Information

At Your Home Service uses Secure Socket Layers to help protect the Personal Information we collect from you. Personal Information is stored in a confidential manner. Information may only be accessed when there is an appropriate business reason to do so, as described above.

Sensitive Information

At Your Home Service asks that you not send us nor disclose to us any sensitive Personal Information such as:

  • social security number

  • racial or ethnic origin

  • political, religious or other beliefs

  • health or criminal background

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Changes to this Privacy Policy\

At Your Home Service may change this privacy policy at any time by posting an updated privacy policy.

Disclosure of Your Information

At Your Home Service does not disclose any nonpublic information (such as credit card number and their expiration dates) about our customers or former customers to anyone, except as required by law. We disclose information only when it is necessary for the conduct of College, State or Federal government business, or under circumstances where disclosure is required by law. Information may also be disclosed for audit purposes, to regulatory agencies or for other general administrative services. We do not disclose information about you to other entities who may want to sell their products to you.